By Anna Hensel
Source: www.modernretail.co, July 2019
Big-box retailers like Target and Walmart increasingly want their stores to double as fulfillment centers, and are remodeling stores and working with more last-mile delivery services in order to do so. They see their existing store footprints as one of the biggest advantages they have over Amazon, which has had to build more than 100 fulfillment centers in order to enable next-day delivery on millions of products for Amazon Prime members.
Target said in May during its first quarter earnings call that 80% of digital orders that quarter were fulfilled in stores, a move that CEO Brian Cornell said has helped Target improve shipping speed and reduce costs.
